Delete your Adda Central account
Adda Central is made by Skycast Media Network Private Limited. You can delete your account and its data at any time, at no charge.
The quickest way: in the app
Open Adda Central and go to Profile → Privacy Centre → Delete my account.
Uninstalled the app, or cannot sign in? Use the form below instead.
What is deleted
- Your profile: display name, avatar, linked sign-in (Google, Apple or phone), language and state.
- Your progress, Coins, Gems and every item you own. They cannot be restored or refunded.
- Push tokens and optional consents.
We erase or anonymise this data from our live systems within [PLACEHOLDER: e.g. 30] days and from backups within [PLACEHOLDER: e.g. 90] days.
What we keep, and for how long
Some records must be kept by law. They are stored separately and used only for that purpose:
| Record | Kept for (proposed) |
|---|---|
| Purchase and subscription records | 8 years from the end of the financial year (tax and company law) |
| Server and security logs, including IP addresses | 1 year |
| Grievances and support requests | 3 years after closure |
| Reports, blocks and enforcement records | 2 years after the last action |
| Consent records | 3 years, to show compliance |
| This deletion request (not the deleted data) | 3 years after completion |
Deleting your account does not cancel a Gold membership. Cancel it first in Google Play or in your Apple ID settings. Full details are in our Privacy Policy.
Request deletion on the web
We will contact you at the email or phone number you give to confirm the account is yours before anything is deleted. [PLACEHOLDER: confirm the verification method.]
Questions? Write to [email protected] or contact our Grievance Officer.